Privacy Policy

1. Introduction & Scope

R&D LLP (“we,” “us,” “our”) respects your privacy and is committed to handling your personal information responsibly and in compliance with applicable privacy and anti-spam laws.

This Privacy Policy explains how we collect, use, disclose, secure, and retain personal information in connection with:

  • our website (www.rdlegal.ca),

  • any forms or links where individuals provide their email address to receive our newsletters, legal updates, or event invitations, and

  • interactions with clients, prospective clients, and other third parties in the course of providing legal services.

This Policy supplements (and does not replace) our professional obligations under applicable law and the Rules of the Law Society of Ontario.


2. Governing Law / Privacy & Anti-Spam Framework

We operate in Ontario, Canada, and comply with:

  • the Personal Information Protection and Electronic Documents Act (PIPEDA),

  • any applicable provincial privacy legislation, and

  • Canada’s Anti-Spam Legislation (CASL), governing the sending of commercial electronic messages (“CEMs”).


3. Definitions

  • Personal Information means information about an identifiable individual, such as name, email address, and phone number. It does not include business contact information (e.g., title, business address, or business phone number) used solely for professional communications.

  • Commercial Electronic Message (CEM) means an electronic message that encourages participation in a commercial activity, including newsletters and firm updates.

  • Express Consent means you have actively agreed (e.g., by checking a box or signing up via a link) to receive CEMs from us.


4. What Personal Information We Collect

We may collect personal information when you:

  • Submit your contact information through our website or a newsletter sign-up form;

  • Engage our legal services;

  • Communicate with us via email, phone, or in person;

  • Interact with us on social media or through events/webinars;

  • Visit our website (via cookies or analytics tools).

Personal information may include:

  • Name, email address, phone number, mailing address;

  • Information about your legal matter;

  • Payment and billing information;

  • Website usage data (IP address, browser type, pages visited).


5. How and Why We Use Personal Information

We use personal information to:

  • Provide legal services and manage client relationships;

  • Send you firm newsletters, legal updates, or event invitations only where we have your express consent or where CASL otherwise permits us to do so;

  • Respond to inquiries or support requests;

  • Comply with legal, regulatory, or professional obligations;

  • Improve and secure our website, systems, and communications;

  • Detect, prevent, or investigate fraud or security breaches.


6. Email Marketing & CASL Compliance

  • We will only send you newsletters, updates, or invitations where we have obtained your express consent (e.g., through a clear opt-in mechanism) or where CASL permits implied consent (e.g., existing client relationships).

  • Every CEM we send will clearly identify us as the sender and include an easy way to unsubscribe at no cost.

  • You may withdraw your consent to receive CEMs at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Withdrawing consent to receive newsletters or marketing communications will not affect our ability to communicate with you regarding ongoing legal matters or services.


7. Disclosure of Personal Information

We do not sell or rent personal information. We may disclose it to:

  • Our employees, agents, or professional advisers who need it to provide services;

  • Third-party service providers (e.g., IT, email distribution, web hosting) under contractual privacy safeguards;

  • Courts, tribunals, regulators, or as required by law;

  • Third parties with your consent or direction;

  • In the context of a corporate transaction, where the acquiring party agrees to comparable privacy safeguards.


8. Consent & Legal Basis

By submitting your personal information (e.g., through our website, email, or newsletter sign-up link), you consent to our collection, use, and disclosure of your information for the purposes described in this policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions. Withdrawal may limit our ability to provide certain services or communications.


9. Retention & Deletion

We retain personal information only as long as necessary for the purposes for which it was collected or as required by law and professional obligations. After that, information is securely destroyed or anonymized.


10. Security Safeguards

We use administrative, technical, and physical safeguards—including encryption, access controls, and secure document storage—to protect personal information. No system is 100% secure, but we continually work to maintain appropriate protections.


11. Cookies, Web Analytics & Third-Party Links

We use cookies and analytics tools to improve site performance and analyze usage. You can disable cookies through your browser settings, though this may limit site functionality.

Our website and newsletters may link to third-party websites. This Policy does not govern those sites, and we encourage you to review their privacy policies.


12. Access, Correction, and Your Rights

You have the right to request access to your personal information, correct inaccuracies, or request deletion (subject to legal obligations).

To make a request, contact us using the information in Section 13.


13. Contact / Privacy Officer

For questions about this Policy, CASL compliance, or to unsubscribe from communications, please contact us. We will respond within 30 days where possible.


14. Changes to this Policy

We may update this Policy to reflect changes in law or practices. The most current version will be posted on our website with the “last updated” date. Significant changes may be communicated directly to subscribers or clients as appropriate.